The height includes the stand and is measured from the floor to the tallest tip of the assembled tree. The width is measured from one end to the other at the widest point of the fully assembled tree (diameter).

The bottom branches will sit approximately 9"–14" off the floor, depending on the tree's size and how it's shaped.

Yes, all our tree branches are reinforced with steel and are outfitted to hold heavy ornaments.

Yes, King of Christmas treats all of its trees with top-grade flame retardants.

All lights on King of Christmas products are:

• Low Voltage
• Micro LED — energy-efficient with a lifespan of up to 25,000 hours
• Non-replaceable — if one bulb burns out, the rest remain illuminated
• Warm White

Warm White and Multi-Color (available on select trees).

Our flocking is made up of a cotton-based material.

The King and Queen trees belong to our Realistic Collection, crafted with a premium blend of PE and PVC for a lifelike appearance. The Prince tree is part of our Classic Collection and is made from 100% PVC.

The Queen tree features a wider diameter and multi-headed tips, while the King tree has single-headed tips.

The Prince tree also features single-headed tips.

Our trees are not meant to be used outdoors.

A Power Pole allows your tree to light up automatically — the wiring is built into the center pole, so no manual wire connections are needed.

An "Open Box" product is one that was previously returned, most often because the previous purchaser wanted to exchange it for a different size to better suit their space.

Although these items have been returned, they undergo a quality control process to ensure all parts are included and fully functional.

"Final Sale" refers to a brand-new, never-before-sold product offered at a significantly discounted price.

As both "Open Box" and "Final Sale" products are offered at a significantly discounted price, they are not eligible for a return or exchange and only include a 90-day limited warranty.

Please click the link to view the "Clearance" product page for a complete list of Open Box and Final Sale products.

View Clearance

King of Christmas is happy to offer returns/exchanges on eligible products (exclusions may apply) within 30 days (and prior to Dec. 20th) of the order being delivered.

Returns/exchanges can't be made after December 20th of that year (even if the order was delivered less than 30 days prior).

Although King of Christmas offers free shipping for outbound products (exclusions may apply), there is a shipping and handling fee for returns. Larger trees/multiple box items will have higher shipping and handling fees.

Unauthorized Returns: King of Christmas may reject and/or assess new fees for any non-approved / non-qualified returns or exchanges. Any unauthorized returns (outside the authorized time frame, used, damaged, or containing non-recognizable items/materials) may result in a partial or zero refund.

Shipping and handling fees are deducted from the customer's refund. All refunds are applied to the original payment method used at checkout. Once the return is received at our facilities, funds should appear within 7–14 business days (may take up to 30, depending on your bank).

Important Exchange Information: To process your exchange, a hold will be placed on your credit card for the full value of the exchanged item. If the original item isn't submitted to the shipping provider within 14 days, the hold will be converted into a charge for the full cost of the exchanged item.

For exchanges, if the new order is of lesser value than the original one, a return fee will incur in the amount of half the original shipping fee. For exchanges of equal or greater value, there is no shipping fee.

Store Credit: Should the customer choose store credit in place of a refund, the shipping and handling fee will be waived.

Returns for Defective Items: The customer must complete our Troubleshooting / Warranty claim. If deemed defective, the return shipping and handling fee may be waived. Skipping this process will result in return shipping and handling fees being applied.

Exceptions/Exclusions:

• We can't accept returns/exchanges not in their original KOC packaging.
• "OPEN BOX" and clearance items are final sale and not eligible for return/exchange.
• We do not accept returns/exchanges for trees 15 ft and above.

Although King of Christmas offers free shipping for outbound products (exclusions may apply), there is a shipping and handling fee for returns. Larger trees/multiple box items will have higher shipping and handling fees.

Store Credit: Should the customer choose store credit in place of a refund, the shipping and handling fee will be waived.

Returns for Defective Items: The customer must complete our Troubleshooting / Warranty claim. If deemed defective, the return shipping and handling fee may be waived. Skipping this process will result in return shipping and handling fees.

Full Return Policy

After you return an item, a refund will be issued once the return is received and processed at our facilities. It will be credited to the original payment method used at checkout. Please allow up to 14 business days for the refund to appear.

King of Christmas offers a limited warranty on our products.

Artificial Christmas Trees (see below for Clearance, OPEN BOX / Final Sale, Wreaths, Garlands, and Accessories): our trees include a 2-year limited warranty from the purchase date, covering select structural (branches, hinges, stands) and lighting issues. Excluded: loose tips, flocking, minor shedding, and isolated burned-out bulbs.

Clearance, OPEN BOX / Final Sale items, Wreaths, Garlands, and Accessories: these categories include a 90-day limited warranty. All details of the 2-year limited warranty apply — the only difference is the length of coverage.

Before Submitting a Claim: often a product issue can be resolved with our troubleshooting steps. Enter your order number, select the relevant order, then select "Product Troubleshooting & Claims." If troubleshooting is unsuccessful, you may submit a warranty claim. Please don't attempt independent repairs outside KOC's instructions, as this may void the warranty.

Claims Process: enter your order number, select the relevant order, then "Product Troubleshooting & Claims." Include photos and/or videos to help us diagnose the issue. A KOC representative will contact you; resolution may include troubleshooting, a part/section/full replacement, or a comparable resolution. This may take multiple correspondences.

Warranty Policy

Enter your order number below, select the relevant order, then select "Product Troubleshooting & Claims" for troubleshooting steps or to submit a claim.

Product Troubleshooting & Claims

King of Christmas offers free shipping within the contiguous United States. Specialty items and larger artificial trees (such as commercial trees 15' or taller) may incur additional shipping fees.

Unfortunately, we're not able to offer shipping to Alaska, Hawaii, or APO/PO boxes. Please ensure a valid mailing address is supplied at checkout — we can't claim responsibility for delivery of orders where an APO/PO box was entered.

Orders are typically fulfilled within 24 business hours of being placed, unless stated otherwise on the product page. We do not offer express/expedited shipping.

• Larger items and multiple-item orders may ship/arrive on different dates, in multiple boxes, with separate tracking numbers.
• Oversized items, such as commercial Christmas trees, may ship via freight carrier and may require scheduling a delivery time with a KOC representative and the carrier.

Delivery dates are estimates based on information from our shipping partners; accuracy is directly impacted by the shipping provider and holiday-season volume. KOC isn't responsible for shipping-provider delays. Delays of more than 5 business days will be reviewed as a "lost item," and KOC may require documentation to initiate that claim process.

Lost Item: if tracking shows delivered but you can't locate it, check all entrances and with neighbors. If still not found, you have 5 business days from the delivered date to report a lost package claim. After 5 business days, KOC isn't responsible for lost item claims.

Damaged Package: if a package arrives significantly damaged, you have 5 business days from the delivered date to report a claim, with documentation such as photos. A representative may ask you to open and inspect the contents. After 5 business days, KOC isn't responsible for damaged package claims.

Note: the shipping box isn't required for storing your tree — every King of Christmas tree comes with a complimentary storage bag.

Yes, we offer free shipping on all of our products.

Orders are typically shipped within 24 business hours of being placed. Larger items and multiple-item orders may ship/arrive on different dates, in multiple boxes, with separate tracking numbers.

Delivery dates are estimates based on information from our shipping partners. KOC isn't responsible for delays the shipping provider may experience.

Full Shipping Policy

King of Christmas does not offer any express or expedited shipping options at this time.

We currently only offer shipping within the contiguous U.S. (excluding Hawaii and Alaska).

Unfortunately, we're not able to offer shipping to PO, APO, FPO, or DPO boxes.

Yes. Refused deliveries are subject to a $75 per-box fee.

We're unable to guarantee cancellation or modification requests. If your order has already been processed and prepared for shipment, it may no longer be eligible for adjustment — in that case it will be shipped and delivered, and it's the customer's responsibility to receive the order, at which point you may initiate a return.

Use the link below to access your order, select "Order & Shipping Assistance," and submit your request — we'll do our best to fulfill it.

Unauthorized Returns: King of Christmas may reject and/or assess new fees for any non-approved / non-qualified returns or exchanges. Any unauthorized returns may result in a partial or zero refund.

Order & Shipping Assistance

Yes, please see our Coupons and Offers page.

Coupons and Offers

Coupon Codes: only one coupon code may be used per transaction.

Price Match: King of Christmas does not offer price matching.

We accept financing options on our website, including Affirm, After Pay, and Shop Pay.

To use a payment plan, customers must first complete an application and approval process via the third-party provider directly. Once approved, select the finance option as your payment method at checkout.

King of Christmas isn't responsible for the application, approval, or installment processes and agreements — approval and terms are based solely on the third-party payment plan provider.

Shop Pay Disclosure: rates from 0%–36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by lending partners at affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.

State notices to consumers:

Shop Pay Disclosure Affirm Disclosure

At this time, our products are only available for purchase on the King of Christmas website and select online marketplaces.

Yes. To apply, please submit your tax-exempt certificate using the "Submit Form" option.

You can find detailed instructions in the manual that came with your tree, as well as our instructional videos.

Instructional Videos

When disassembling the tree, use special care when removing the sections and make sure all lights have been disconnected. We suggest having two people involved, one on either side of the tree. Once disassembled, shape the branches upwards (similar to how they looked upon arrival) and place it into the appropriate storage.

Your King of Christmas tree should be stored in the provided storage bag. Please store in a cool, dry area.

Thank you for your interest in partnering with King of Christmas! We cherish the bloggers and designers who join us in spreading Christmas magic every season.

If you love sharing your holiday décor on Instagram, YouTube, TikTok, or your blog, this is the perfect opportunity to collaborate.

Please note that our campaigns are product exchange only — we do not offer paid partnerships. Our Collaboration Program is only available to US-based creators.

Once your application is submitted, you'll be considered for this year's collaboration. For any additional questions, feel free to send us a message. We can't wait for our potential partnership!

Collaboration Application